Vishing Infrastructure and Operations

1 min read Advanced Security Topics

Vishing Infrastructure and Operations

Understanding attacker infrastructure helps in detection and prevention:

Technical Setup:

Voice over IP (VoIP) systems for anonymity and flexibility
Caller ID spoofing services
Voice changing software
Call recording for information gathering
Script management systems
Customer relationship management (CRM) tools for tracking victims

Operational Patterns:

Call centers operating from jurisdictions with weak law enforcement
Shift work to target different time zones
Quality assurance processes to improve techniques
Information sharing between criminal groups
Money laundering networks for processing gains