Organizational Defenses

Organizational Defenses

Organizations must implement systematic defenses against voice-based attacks:

Policy Framework:

  • Clear procedures for handling sensitive requests
  • Callback verification requirements
  • Information classification and handling rules
  • Incident reporting procedures
  • Regular policy updates based on emerging threats

Technical Controls:

  • Call recording for security-sensitive positions
  • Caller authentication systems
  • Integration with identity management platforms
  • Anomaly detection for unusual requests
  • Secure callback procedures

Training Programs:

  • Regular awareness training on current threats
  • Role-playing exercises to practice resistance
  • Department-specific scenarios
  • Executive briefings on targeted attacks
  • Vendor and partner education