Lessons Learned Sessions

Lessons Learned Sessions

Structured lessons learned sessions maximize value extraction:

Preparing for Lessons Learned:

  1. Schedule within 2 weeks of incident closure
  2. Invite all stakeholders, not just IT
  3. Prepare timeline and key facts
  4. Create blame-free environment
  5. Focus on process, not people
  6. Document all feedback
  7. Assign action items with owners

Lessons Learned Meeting Agenda: ```markdown