Lessons Learned Sessions
Lessons Learned Sessions
Structured lessons learned sessions maximize value extraction:
Preparing for Lessons Learned:
- Schedule within 2 weeks of incident closure
- Invite all stakeholders, not just IT
- Prepare timeline and key facts
- Create blame-free environment
- Focus on process, not people
- Document all feedback
- Assign action items with owners
Lessons Learned Meeting Agenda: ```markdown