Communication During Initial Response

1 min read Advanced Security Topics

Communication During Initial Response

Effective communication ensures coordinated response and appropriate stakeholder awareness:

Initial Notification Template:

Incident ID and classification
Detection time and method
Affected systems and data
Initial assessment of impact
Current response actions
Next steps and timeline
Contact information

Stakeholder Communication Matrix:

Technical team: Immediate, detailed updates
Management: Within 30 minutes, executive summary
Legal/Compliance: Within 1 hour if data breach suspected
Customers: As required by regulations and contracts