Documentation Tools and Platforms

Various tools support incident documentation:

Documentation Platforms:

TheHive: Incident response platform with case management
RTIR: Request Tracker for Incident Response
ServiceNow: IT service management with IR modules
Jira: Flexible ticketing with security templates
Confluence: Collaborative documentation wiki

Automation Example:

import datetime
import json

class IncidentDocumenter:
    def __init__(self, incident_id):
        self.incident_id = incident_id
        self.timeline = []
        
    def log_action(self, action, actor, details, evidence=None):
        entry = {
            'timestamp': datetime.datetime.utcnow().isoformat(),
            'action': action,
            'actor': actor,
            'details': details,
            'evidence': evidence
        }
        self.timeline.append(entry)
        
    def generate_report(self):
        report = {
            'incident_id': self.incident_id,
            'timeline': self.timeline,
            'generated': datetime.datetime.utcnow().isoformat()
        }
        return json.dumps(report, indent=2)