Platform Security and Configuration

Choosing signature platforms requires security evaluation beyond features and pricing. Verify platforms maintain appropriate security certifications like SOC 2, ISO 27001, or FedRAMP. Understand data residency—where platforms store your documents and keys. Review security incident history and response procedures. Evaluate vendor financial stability and business continuity plans. Platform security failures could compromise all signatures created through that platform.

Configuration options significantly impact security. Enable multi-factor authentication for all signature platform accounts. Configure session timeouts appropriate to usage patterns—longer timeouts improve convenience but increase risk from unattended sessions. Restrict API access to necessary IP ranges when possible. Enable audit logging and regularly review logs for suspicious activity. Many platforms default to convenience over security, requiring explicit configuration for optimal protection.

Integration security deserves special attention. APIs that allow other systems to request signatures must be properly secured. Use OAuth or similar protocols rather than sharing passwords. Implement rate limiting to prevent abuse. Validate all inputs to prevent injection attacks. Monitor API usage for anomalies. Document integration points and regularly review access permissions. A compromised integration can request signatures on arbitrary documents, potentially creating significant liability.